I'm Eva, a Service & Experience Designer

I specialise in creative and strategic thinking that brings clarity and direction to complex challenges, helping teams determine what to do and how to achieve it. With a strategic approach to service design, I transform customer insights into actionable strategies and recommendations,

Discover my work

Service & Experience Design Capabilities

Service Design

Experience Mapping • Touchpoint Optimisation • Interaction Design • Workshop Facilitation • Reporting & Analysis

Design Thinking

Human-centred Design • User Research • Problem Framing • Heuristic Evaluation • Solution Prototyping • Data Analysis • Digital experience strategy

Visual Design

Digital Design (UX/UI) • Data  Visualisation •  Design systems  • Motion Design/ Animation  • Video Editing & Production

Software

Qualtrics • Figma • Sketch • Miro • Webflow • Contentsquare • Confluence • Adobe Creative Cloud • ChatGPT

Recent projects

The Lott App Home Screen Redesign

The Lott App Home Screen Redesign

See Project
Strategic Redesign for a High-Security Agency

Strategic Redesign for a High-Security Agency

See Project
The Future of Personalisation

The Future of Personalisation

See Project
See all projects

Hi, download my resume and get in touch.

Expert knowledge of the end to end human design process, journey mapping, facilitating design workshops, wireframing and prototyping, user testing and high fidelity visuals. Download my resume now.

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Let's work together

ContactGo to my LinkedIn
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